GonzoBanker Blog

A collection of observations, ruminations, predictions and random thoughts from Cornerstone Advisors

Fintech on Fire: Deals to Watch

The fintech market is smokin’ hot right now. But is it headed into a warm, steady burn, or will it...

Commoditization, Optimization or Transformation: What’s In Your Core Wallet?

Three winning core strategies to accommodate any financial institution’s budget, business case, and...

GonzoBanker’s Post-Pandemic Customer Care Playbook

Transform your customer care function from a back-office cost center to a 21st century competitive...

Leave My Interchange Alone!

The Fed’s proposed change to the Durbin Amendment could mean big losses in payment card interchange...

Questions to Ask Before Vendor Contract Negotiations

Successful contract negotiators know when to hold ’em and when to fold ’em. While there is clearly...

Five Ways to Use Advanced Analytics to Drive Revenue

Financial institutions should make data analytics a key component of their revenue growth...

Two Executive Views of Digital Transformation, and Why They Both Matter

A new customer digital experience that doesn’t deliver long-term results won’t matter in the long...

NCR Acquires Terafina – So What?

Acquisition of digital origination provider Terafina reads like a good add for NCR. The pandemic...

Show Me the Money: Banks and Credit Unions Need to Establish a Chief Revenue Officer Position

FIs’ renewed focus on revenue generation, vendor relationships and new product development is great...

Building a Discipline to Drive Digital Banking Strategy

Smaller banks and credit unions can bring unique value to the mobile ‘arms race.’ Over the last two...