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Services and Approach / Contract Negotiations

Contract Negotiation Services For Banks & Credit Unions

Reduce technology spending so you can reinvest in what matters most.

Where does your Institution Stack up Against the Competition?

Positioning banks and credit unions for a winning outcome at the negotiation table is what matters most. Unfortunately, financial institutions are spending too much money and subjecting themselves to unfavorable technology contract terms by entering negotiations with little to no knowledge of market pricing, letting too many contracts auto-renew, and failing to prioritize contracts that need the most attention. 

CA - Contracts - Data Charts for Well Timed Negotiations

How far in advance of the termination date does your Financial Institution typically begin negotiations?

Well-Timed Negotiations
The right timing can help an institution maximize its leverage and execute a fair-priced contract with superior business terms and conditions.
Experience tells us that most banks and credit unions enter into contract negotiations far too late in the game to put any real fear into the hearts of the vendors.

CA - Contracts - Data Charts for Leverage

How often does your Financial Institution negotiate in reactionary mode?


Getting a late start on any contract negotiation signifies to the vendor that the FI-in-question has no ability nor intent to revisit pricing and terms.  

Negotiation leverage can be almost nil when operating in what we call, 'emergency reaction mode.' This scenario is defined as beginning a negotiation with an auto-renewal or contract term expiration looming in less than 30 days.

CA - Contracts - Data Charts for Auto Renewals

In a typical year, how many vendor contracts does your Financial Institution allow to auto-renew?


An institution that allows its contracts to auto-renew at pricing and terms that were written by the vendor is forfeiting valuable cost-saving opportunities. In fact, many auto-renewals include an automatic price increase.

Market pricing for financial technology changes constantly, and trends downward for core processing, digital delivery, payments, and card processing systems.

Banking Contracts We Negotiate

  • Core Banking Systems
  • Online & Mobile Banking
  • Loan Origination
  • Item Processing
  • Debit & Credit
  • Card Branding
  • ATM Maintenance/Cash Delivery
  • Telecom
  • And more

Who We Negotiate Contracts With

  • Fiserv Premier
  • Fiserv DNA
  • Fiserv Signature
  • Fiserv Cleartouch
  • Fiserv FirstData
  • FIS Horizon
  • FIS Bankway
  • Jack Henry Silverlake
  • Jack Henry 2020
  • Jack Henry Symitar
  • Visa
  • Mastercard
  • PSCU
  • NCR
  • Q2
  • Alkami
  • Kony
  • And more

How We Negotiate Contracts

  • Employ the highest ethical standards
  • Pursue an improved vendor relationship
  • Act as an extension of your team
  • Negotiate with you, not for you
  • Work toward a market-based aggressive negotiation
  • Emphasize best-in-class legal terms
We couldn't have arrived here without Cornerstone Advisors. We're very happy with the work and we got a much better result than we could have on our own. The knowledge and experience in the payments area were very valuable and made this project very smooth.
Ken Long
SVP, CIO SESLOC Federal Credit Union
I cannot believe the results we achieved in such a short time frame, and we didn’t need to use a scorched-earth approach to negotiate.
$15B regional institution operating in the western half of the U.S.
Over the last several years we have achieved material short and long-term savings by partnering with Cornerstone Advisors. They take on the heavy lifting and boil decision-making down to a simple choice.
$35B Regional Institution
We've had great experiences with Cornerstone Advisors. Their professional, knowledgeable, and responsive team has given us the tools to enhance vendor and expense management and execute strategic initiatives more smoothly. We've learned from each engagement and appreciate the unbiased expertise and industry knowledge that Cornerstone brings to the table!
$700M Credit Union in the Southwest
I'm generally skeptical of hiring consultants but decided to give Cornerstone a try to help negotiate a renewal of our core processing contract. Their familiarity with competitive industry pricing and contract language brought sunlight and leverage into what would have been a weak negotiating position. And it paid wonderful dividends!
Chris Zetteck
CEO of Marine Bank

Contact a Contract Negotiation Advisor

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Light Reads: Negotiating Contracts

  • White Papers
  • Articles
  • GonzoBanker

Education: Contract Negotiation

  • Payment Schools
  • Roundtables
  • Webinars
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Why Cornerstone for negotiating a contract?

  • Value Prop
  • Results
  • State associations


Cornerstone schedules a 30-minute call


Together we examine your current situation and future vision
Cornerstone evaluates your unique situation and generates a proposal


Terms are acceptable and you agree to work with Cornerstone

Our Commitment to You On Third-Party Contract Negotiation

Working alongside bank and credit union executives for almost twenty years, we have learned that not all contracts are created equal. 

  • Negotiate optimal pricing in every contract
  • Align business needs with product offerings and eliminate overspending
  • Perform the heavy lifting (due diligence)
  • Outcomes match expectations

Negotiating Core Banking System Contracts

Our experts evaluate core banking system vendor contracts every day and deliver market price agreements for our clients.

We tackle RFPs and renewals, negotiating with Fiserv, FIS, Jack Henry, Finastra, and more.

Maximize Contract Savings Through Merger Negotiations

We drive accretive results in the market to deliver value for our clients.

Our merger team can quickly assess vendor product gaps, and liquidated damages, and develop your go-forward vendor list.


Contract Opportunity Assessment

We will provide specific recommendations that will detail the vendors and services with the greatest leverage and opportunity for renegotiation.

Vendor Management

An all-in-one solution to help manage vendor risk, vendor performance, and vendor cost.


Payments & Card Revenue Optimization

Take control of your payments business to ensure increased revenue, reduced expenses, and minimized risk exposure while improving customer loyalty.

The Benefits: Hiring Cornerstone for Contract Negotiation

  • Near-term hard-dollar savings and revenue enhancement opportunities
  • Assurance of the best market price every time
  • Protection that no fine print slips through the cracks
  • Integration with your technology roadmap to ensure institutional alignment
  • Disciplined earnings-driven approach to tracking financial impact

The Difference: Using Cornerstone for Negotiating Contracts

  • Contract VaultTM proprietary information on thousands of industry price points
  • Executive-level negotiators with years of banking and industry experience
  • Expertise negotiating contracts for core, item processing, online/mobile banking, card processing, branding, telecom, ATM/ITM, trust, HRIS
  • Reputation and access to vendor executives at Visa, Mastercard, Fiserv, FIS, JHA, Vantiv, PSCU, NYCE, and Q2 to name just a few

Our Contract Negotiation Results

  • Over 80% of our clients have used us for multiple negotiations after going through our process
  • We protect your relationship with your vendor
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PA Bankers - Select Vendor - 2023-2024

Ready to speak with One of Cornerstone's Contract Negotiation Advisors?

Managing a technology vendor contract negotiation is not your day job. Allow Cornerstone to tackle time-consuming tasks required throughout a contract negotiation so you can focus your efforts on what matters most: serving your customers and members.


Contact an Advisor