Request an Expert Speaker or Check Out Our Topics

The perfect template to showcase the many resources that can provide value for your customers.

Engineering-over-Energy

Request an Expert Speaker

Fill out the contact information below.

business team, businesspeople  group walking at modern bright office interior

Trends from the Insight Vault

Cut through the noise and get smart on emerging industry issues with this fast-paced tour through the marketplace. Explore succinct research and analysis from Cornerstone experts and get to the “So What” of why some business and tech trends matter more than others. Take away actionable insights, humorous food-for-thought, and reality checks from the front line of banking.

The New Earnings Model

The way banks create value in an evolving competitive landscape is changing. In this session, we explore where the breakage is in the banking business model and how those breaks can be fixed across key lines of business, including commercial, retail, lending and wealth management. We’ll also discuss how it all fits together strategically. Your takeaways: new metrics and a dashboard for thriving in the New Earnings Model.

Pardon the Interruption: The Bank of the Future

This fast-paced and candid session explores various components of what the bank of the future will look like, including the branch of the future, the impact of mobile payments, and the impact of fintech on the banking industry.

The Impact of Fintech on Community Banks: Moneymaker or Dealbreaker?

Faced with ever-increasing regulations, rapidly changing technology, and new players in the industry, what should community banks do to defend their positions and thrive in the new world of banking? This session examines Cornerstone’s no-nonsense framework for addressing the broad issues affecting banking’s changing business model.

Platformification as a New Business Model

The traditional banking business model is eroding, consumers are demanding a wider range of personal tools and services, and technology is advancing at a rapid pace. So what? Much like Amazon changed retail’s business model, a perfect storm is blowing in financial services that will fundamentally change the industry’s business model. Banks and startups are shifting toward a state of platformification, a plug-and-play business model that allows multiple participants (producers and consumers) to connect to it and interact with one another to create and exchange value. In this session, expect the unexpected in terms of dynamic debate and discussion around the importance of platformification, what it takes to be a successful platform, how the evolution of platformification will unfold in financial services, and what it all means for your organization.

Results-Based Strategic Planning: Seven Secrets of Value-Creation

Explore what it takes to create a best practice strategic vision. Learn best practices from financial institutions that got past the fuzzy stuff and mastered results-based execution in their strategic planning initiatives.

Strategic Planning is Broken

Looking out on an industry of increasing “sameness,” strategy for many financial institutions is broken. Get beyond objectives to tackle vision, business model, brand, and positioning. Learn how to look further than the annual economic forecast and SWOT analysis, dig deeper and get to the “why” and “how” of strategy. Walk away with fundamental concepts to guide strategic development based on competitive strengths.

Strategy in the Next Era of Banking

As banks navigate fast-paced changes in customer preferences and competition from new and disruptive players, effective strategic planning is more essential than ever. Explore how banks must think about strategic planning in this new era and the keys to execution success.

Strategic Measures Every Manager Should Know

Beyond financial ratios, managers should be familiar with a set of important measures in the areas of growth, profitability, efficiency, risk, customer satisfaction, and employee engagement. These measures address performance and are leading indicators of future strength. You’ll learn best practices for improving ratios and how to assemble a working scorecard.

Growing in a Hyper-Competitive Environment

In their efforts to grow revenue, and especially non-interest income, community financial institutions’ focus has transitioned from economic and regulatory challenges to competitive and delivery resourcing challenges. In this session we’ll explore emerging industry trends impacting revenue and take a deep dive into several revenue-related comparative benchmarks. We’ll also discuss innovations for ambitious revenue growth and explore several revenue-expanding best practices.

How to Write a Strategic Plan

Strategic planning in most financial institutions is broken as historical methods of assessing and updating strategic plans every three to five years are now dinosaurs. Strong strategic planning will position the organization to quickly drive change in those areas critical to staying relevant and winning in a rapidly changing marketplace. Whether building overall financial institution Strategic Plans, Delivery Channel Plans or Technology Plans, or even more strategic Marketing Plans, the process now requires a well thought approach to drafting that identifies clear and compelling statements of intent coupled with organizational buy-in to execute faster and better than competitors.

Attendees will walk away from this session understanding:

  • Why most plans are broken and how to fix them
  • Environmental realities that all plans must consider and address
  • How to define the big bets and establish organizational focus
  • Keys to planning that separate winners from losers
  • Best practices for keeping plans current and adapting to change

 

High Performance

Thoma-Bravo-acquires-MeridianLink-CRIF-Lending

Engineering Over Energy

While financial institutions have historically pursued leadership through the energy of their lenders and managers, client expectations driven by competitors and new market entrants now demand a more sustainable, engineered approach. This session covers Cornerstone Advisors’ research and experiences from the trenches of our nationwide consulting work including engineering for revenue and competitive delivery, sizing and overcoming the addressable compliance burden, addressing the pervasiveness of tech outside of I.T., improving responsiveness, and best practices of top performers.

Efficient Instead of Busy

Operational excellence drives customer satisfaction, closes the competitive cost gap and strengthens an institution’s foundation for growth. Community financial institutions can drive their businesses forward to make it easier for customers to do business and enable teams to spend more time serving and uncovering new business and less time with back-office bottlenecks. Learn about standardizing and simplifying systems, automating processes, leveraging scale across the enterprise, optimizing capacity, and applying lean operational principles.

Benchmarking and Best Practices in Improving Retail Banking Performance

As delivery of retail products and services rapidly evolves to new channels, banks must evolve the metrics used to evaluate performance as well. Examine which traditional performance metrics still have high importance and explore new metrics used to measure success in new channels.

Hitting Revenue Growth Out of the Park

Finding new sources of revenue is strategically important to financial institutions. Margin compression coupled with the downward pressure on debit interchange and overdraft income are forcing a re-think. While broad options seem clear – expansion through mergers and organic growth through product launches, customer acquisition initiatives, cross-sell and retention/recapture efforts – results lie in execution details. Learn approaches to successfully grow revenue.

Getting Results from Improved Customer Experience and Engagement

Without proper focus, high customer satisfaction may not translate into growth, performance and customer share of wallet. In this session, financial institutions learn how to improve responsiveness, training, competitiveness and other engagement efforts to exceed both customer and performance expectations. We share best practices and concepts that are fundamental to changing how financial institutions work.

A Guided Tour of the Best Practice Bank

While the concept of “best practices” is widely used in banking today, many banks struggle to translate the idea into concrete goals and action plans. Explore a sampling of the best practices Cornerstone has observed in working with hundreds of financial institutions over the past decade. Also covered are a methodology for developing a scorecard, finding and using industry peer data, and identifying characteristics of high performers.

Leveraging Benchmarking: Improving Performance by Developing a Metric-Based Culture

In this session we discuss the importance of benchmarks in managing performance and resource allocations. Participants learn the Laws of High Performance and why they are importance to future success. Examples of peer benchmarking data from around the country is shared.

Best Practices in Performance Improvement

Regardless of the environment, there is one constant: financial institutions are expected to be efficient, automated, fast, and nimble. Explore industry best practices in benchmarking and performance improvement, with particular focus concentration for best results, when to use peer vs. internal benchmarks, differentiating between cost reduction and growth-enabling changes, and how to tie initiatives back to key strategic goals.

 

Mergers & Acquisitions

Thoma-Bravo-acquires-MeridianLink-CRIF-Lending

Merger & Acquisition Value Done Right

Successful mergers and acquisitions involve making and keeping promises to key stakeholders. Explore where value can be added in the merger and acquisition life cycle to keep promises made. Learn best practices in assessing and valuing candidates, defining the Target Operating Model for Legal Day 1 and post-integration (including benchmarking and staffing), leading with technology roadmaps and planning for tech conversions, optimizing contracts, and scaling businesses. Walk away with a merger framework of key activities to achieve merger value.

Mergers: Making the Technology Work

From core processing to mobile and payments offerings, integrating two disparate sets of systems into one robust operating environment requires a frank assessment of where the business is today and the direction a combined entity might pursue. Explore what to consider and how to make the best decisions that incorporates costs & efficiency, customer / staff experience, and execution & operational risks. Walk away with industry best practices on executing a merger.

 

Contract Negotiations

Drawing Back the Curtain on Vendor Pricing Secrets: How to Adapt in Contract Negotiations

Discover how to uncover pricing secrets in an opaque bank vendor market. Examine market spending on technology and payments based on study findings from 60 financial institutions and reviews of thousands of provider contracts. Understand leverage and how to use it in contract negotiations. Walk away with contract negotiation tips and best practices in vendor management.

Building a Contract Negotiation Roadmap That Saves Money and Improves Results

Learn how to think of third party technology agreements at a strategic level. Discover when to approach your vendor and how to value unsolicited offers. Learn about different types of third party technology agreements and what types of contracts should be aligned versus not when in negotiations with industry providers.

Save Money and Get Better Results When Selecting and Negotiating with Different Types of Vendors

Discuss approaches to prepare for an upcoming termination date for one of your key third party technology agreements. Learn techniques for deciding whether to issue a full request for proposal or stick with current solutions. And, find out how to get the best price and still get the functionality needed to compete in today’s market.

Fund Innovation Through Aggressive Contract Negotiations

Drive new efficiencies from mature initiatives and fund innovative new products and programs. Explore an all-star playbook with a skilled offense to boost the bottom line or re-direct into innovation. Learn from an expert who negotiates over 200 provider contracts on behalf of financial institutions each year. Learn where the opportunities are and how leaders are pursuing improvements.

 

Vendor Management

Vendor Performance Management: The New Mandate

Vendor management scrutiny from regulators and auditors continues to rise, and boards are increasingly asking hard questions about solution providers. Beyond vendor risk, boards and executive teams expect answers to questions about the costs and benefits of your vendor relationships. Learn how to build a vendor performance management program that satisfies examiners’ need for vendor risk management and drives ROI with vendor spend. Experiences and research provided are from Cornerstone Advisors’ nationwide consulting practice of hundreds of financial institutions. Walk away with results from a spending study of 60 banks and learn approaches to evaluation, governance, measurement, and reporting.

Leading Vendor Management to Fund Innovation

Financial institutions are faced with the dual task of controlling expenses while at the same time investing in new, innovative offerings. This is requiring a new approach to vendor management that moves spending from mature, commoditized services to new services that can help re-invent customer delivery, support and payments. In this session, we discuss vendor management strategies that will help financial institutions accomplish this shift.

 

Lending

Engineering Over Energy

Drive new efficiencies from mature initiatives and fund innovative new products and programs. Explore an all-star playbook with a skilled offense to boost the bottom line or re-direct into innovation. Learn from an expert who negotiates over 200 provider contracts on behalf of financial institutions each year. Learn where the opportunities are and how leaders are pursuing improvements.

Fund Innovation Through Aggressive Contract Negotiations

Drive new efficiencies from mature initiatives and fund innovative new products and programs. Explore an all-star playbook with a skilled offense to boost the bottom line or re-direct into innovation. Learn from an expert who negotiates over 200 provider contracts on behalf of financial institutions each year. Learn where the opportunities are and how leaders are pursuing improvements.

Fund Innovation Through Aggressive Contract Negotiations

Drive new efficiencies from mature initiatives and fund innovative new products and programs. Explore an all-star playbook with a skilled offense to boost the bottom line or re-direct into innovation. Learn from an expert who negotiates over 200 provider contracts on behalf of financial institutions each year. Learn where the opportunities are and how leaders are pursuing improvements.

Fund Innovation Through Aggressive Contract Negotiations

Drive new efficiencies from mature initiatives and fund innovative new products and programs. Explore an all-star playbook with a skilled offense to boost the bottom line or re-direct into innovation. Learn from an expert who negotiates over 200 provider contracts on behalf of financial institutions each year. Learn where the opportunities are and how leaders are pursuing improvements.

Fund Innovation Through Aggressive Contract Negotiations

Drive new efficiencies from mature initiatives and fund innovative new products and programs. Explore an all-star playbook with a skilled offense to boost the bottom line or re-direct into innovation. Learn from an expert who negotiates over 200 provider contracts on behalf of financial institutions each year. Learn where the opportunities are and how leaders are pursuing improvements.

 

Payments

Fund Innovation Through Aggressive Contract Negotiations

Drive new efficiencies from mature initiatives and fund innovative new products and programs. Explore an all-star playbook with a skilled offense to boost the bottom line or re-direct into innovation. Learn from an expert who negotiates over 200 provider contracts on behalf of financial institutions each year. Learn where the opportunities are and how leaders are pursuing improvements.

Fund Innovation Through Aggressive Contract Negotiations

Drive new efficiencies from mature initiatives and fund innovative new products and programs. Explore an all-star playbook with a skilled offense to boost the bottom line or re-direct into innovation. Learn from an expert who negotiates over 200 provider contracts on behalf of financial institutions each year. Learn where the opportunities are and how leaders are pursuing improvements.

Fund Innovation Through Aggressive Contract Negotiations

Drive new efficiencies from mature initiatives and fund innovative new products and programs. Explore an all-star playbook with a skilled offense to boost the bottom line or re-direct into innovation. Learn from an expert who negotiates over 200 provider contracts on behalf of financial institutions each year. Learn where the opportunities are and how leaders are pursuing improvements.

Fund Innovation Through Aggressive Contract Negotiations

Drive new efficiencies from mature initiatives and fund innovative new products and programs. Explore an all-star playbook with a skilled offense to boost the bottom line or re-direct into innovation. Learn from an expert who negotiates over 200 provider contracts on behalf of financial institutions each year. Learn where the opportunities are and how leaders are pursuing improvements.

Fund Innovation Through Aggressive Contract Negotiations

Drive new efficiencies from mature initiatives and fund innovative new products and programs. Explore an all-star playbook with a skilled offense to boost the bottom line or re-direct into innovation. Learn from an expert who negotiates over 200 provider contracts on behalf of financial institutions each year. Learn where the opportunities are and how leaders are pursuing improvements.

Fund Innovation Through Aggressive Contract Negotiations

Drive new efficiencies from mature initiatives and fund innovative new products and programs. Explore an all-star playbook with a skilled offense to boost the bottom line or re-direct into innovation. Learn from an expert who negotiates over 200 provider contracts on behalf of financial institutions each year. Learn where the opportunities are and how leaders are pursuing improvements.

 

Delivery Channels

 

Risk Management

 

Technology & Operations