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Cornerstone Advisors Research

Where bank, credit union and fintech leaders turn for unbiased, data-driven analyses, insights and perspectives


Financial service industry leaders use Cornerstone’s authoritative research to stay current on market developments. Much of our research is free. Download or purchase it below.

Contact us to discuss licensing our research for use as an educational tool to keep your teams and clients up to speed on the industry.


Cornerstone Research


Seizing the Upper Hand in Contract Negotiations

Learn how to perform efficient, effective and cost-saving negotiations so you can reinvest in what matters most to your financial...


What’s Going On In Banking 2021: Rebounding From the Pandemic

New research reveals the 2021 priorities, fintech plans and future forecasts of community-based financial institutions.


Cornerstone Performance Report for Banks 2019

The Cornerstone Performance Report delivers the latest trends and data to help banks become high performing organizations.

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Successfully Executing a Merger of Equals

When two comparable banks join forces, moving beyond a “your bank/our bank” mentality will be a key to success.


The State of Commercial Digital Lending

The face of the commercial borrower has changed, and many lenders are struggling to deliver service that meets the heightened…


Financial Institution & Fintech Relationships: From Both Sides of the Table

Financial institutions and fintechs need to get past the "dreamy partnership" language and recognize that they're on different sides of…


The Power of Benchmarking

Earnings growth over the next several years will depend more on driving a disciplined approach to efficiency and performance management.


What’s Going On In Banking 2020: Outlook for a New Decade

Learn about financial institutions’ priorities, fintech plans and future forecasts for 2020.


What’s Going On in Banking 2019: Is the Party Over?

Now in its sixth year, Cornerstone Advisors’ annual What’s Going On In Banking study surveys senior executives at community-based financial…


Cornerstone Performance Report for Credit Unions 2018 | 2019 Outlook

Extensive revenue, spending, staffing and performance benchmarks from a survey of 43 credit unions with assets of $400 million to $8 billion


10 Questions to Ask Before Making a Tech Investment

The data processing system market is in a state of flux. But despite the reality of product sunsetting, technology obsolescence…


The Future-Ready Contact Center

Size and technology play a role in future-readiness, but six practices distinguish leaders from the rest of the pack.


Unlocking Operating Efficiency in Mergers

Mergers and acquisitions in the mid-size banking market are fueling a renewed quest to achieve efficiency ratios below the magic…


Commercial Banking Operational and Technology Review

2016 Commercial Banking Operational and Technology Review In Q3 2015, Cornerstone Advisors engaged senior executives at 10 mid-size banks to…


Engineering Over Energy

Marketing Impact Snapshot Competitive and economic pressures have created a new set of strategic, revenue and marketing challenges. While banks…


Efficient Instead of Busy

A Discussion with Industry Insiders Cornerstone Advisors managing director and GonzoBanker contributor Eric Weikart recently talked best practices with Jonathan…


Breaking the Conditioned Response in Your Vendor Relationships

More and more banks and credit unions are finding themselves dissatisfied with their credit card processors. But is the problem really with failed vendor performance, or is a lack of accountability on both sides to blame?