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Research Report 

Improving the Loyalty of Mortgage Borrowers

Research-backed strategies for building long-term relationships with every customer or member. 

Improving the Loyalty of Mortgage Borrowers

What You'll Learn in this Report

  • Why messaging consistency across channels (digital and human) is so important for winning borrowers
  • The two most common reasons consumers don’t do more business with their financial institutions
  • How factoring in consumers’ financial literacy can have a huge impact on your volume and marketing results
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About Cornerstone Advisors

At Cornerstone Advisors, our goal is to deliver tangible business impact to financial institutions and fintechs. We know that when institutions improve their strategies, technology, and operations, enhanced financial performance naturally follows. Because we live by the philosophy that businesses can’t improve what they don’t measure, we show banks and credit unions how to use laser-focused measurement to make smarter technology decisions.