How Banks Can Stay More Connected Like Amazon
Six ways financial institutions can prepare to better connect with customers who are nearly all digital-first now.
May 27, 2020
11:00 am ET/8:00 am PT
A great way to enhance your revenue stream is through the optimization of your payments business. Join payments professionals Tony DeSanctis and Kim Swenson in this 60-minute webinar discussing the impact of COVID-19 on the industry and how banks and credit unions can impact their bottom line revenue with a re-tooling of strategies to drive customer engagement and thrive in today’s new normal.
June 4, 2020
12:00 pm ET/9:00 am PT
With COVID-related pressures on earnings, executives need to leverage performance benchmark data to find cost saving opportunities… and to measure the impact of their actions. In this webinar, Cornerstone will share its proprietary benchmarks and approach to using data-driven decisions to find savings and optimize their performance.
June 18, 2020
11:00 am ET/8:00 am PT
Realize immediate cost savings when you re-negotiate your vendor contracts
May 21, 2020
1:00 pm ET/10:00 am PT
Tech spend is typically financial institutions’ second largest non-interest expense, and with COVID-related pressures on earnings, executives need to find opportunities to realize technology cost savings quickly.
So how can you quickly reduce tech spend without impacting customers? And how do you find those opportunities when CIOs don’t control all of that spend or have time to review spend for savings opportunities?
In this webinar, Quintin Sykes, Technology Solutions Group Leader, and John Venzon, IT Advisory Practice Leader, will share their approach to finding tech savings in 2020. Topics will include
May 14, 2020
12:00 pm ET/9:00 am PT
Cornerstone Advisors forecasts more than 30% of financial institutions will report negative earnings in the second half of the year, with more than 70% having earnings of less than 25 basis points. Smarter Banks will be proactive about improving their earnings, and Cornerstone would like to help make it happen faster.
These uncertain economic times call for quick action. Co-hosts Steve Williams, Eric Weikart, Ryan Rackley, Quintin Sykes and Tony DeSanctis will show attendees how to rapidly:
April 16, 2020
3:00 pm ET/12:00 pm PT
With two-thirds of small businesses expected to apply for PPP loans, banks and credit unions are wrestling with how to quickly react to this challenge. Whether you’re struggling with the application demand, considering whether to stand up a program, or you’ve suspended your apps for now, come learn emerging best practices from the small business lending experts at Cornerstone Advisors.
In this webinar, Cornerstone will share:
April 9, 2020
Branch closings and social distancing have revealed shortfalls in how banks and credit unions deliver services in a digital-first world. Improving virtual capabilities while adjusting to a remote workplace has added complications. Financial institutions must execute customer experience improvements as quickly as possible while managing interim customer challenges.
In this webinar, Cornerstone will share:
March 25, 2020
Gain the following information in this FREE 60-minute webinar:
February 19, 2020
What do big tech provider acquisitions of TSYS, First Data and Worldpay mean for banks and credit unions? How will they impact credit or debit portfolios? What options are available if financial institutions are unhappy with their technology offerings?
February 21, 2020
January 22, 2020
Join Cornerstone Advisors in this FREE webinar and gain insight into what is trending in negotiating core technology contracts. Panelists Ryan Rackley, Brian Hagan and Nick Lane will identify ways you can prepare to negotiate your technology contracts and what a successful outcome should generate.
Next year is setting up to be challenging. Project requests from your lines of business are at an all-time high, as they seek continued improvements in digital, LOS, analytics, marketing automation, fraud, etc. At the same time, you have your own project list of infrastructure transformation and wish list items, including info sec., data loss prevention, RPA, etc. You also must be ready to slow things down if the economy softens and your CFO tightens spend.
You’ll learn:
Do you have a contract coming up before Dec. 31, 2022? If so, your FI may be weighing whether to renew as-is, with improvements, evaluate options or go straight to a replacement vendor.
You’ll learn:
Your payments business is under siege from companies such as PayPal, Apple, Amazon, and many fintech disruptors. How do you deal with these risks? What do you need to know? And how do you protect your institution – or leverage the situation for your FI’s benefit?
You can’t set a strategy until you know what the playing field looks like and have identified what to avoid!
“Payments Trends and Fintech Disruptors” gives you the lowdown on what will impact your program:
Get insights into what the future looks like in the core vendor market and what you need to do to be prepared to drive your institution forward.
You’ll learn:
A recent survey by Cornerstone Advisors revealed that three-fourths of financial institutions have negotiated vendor contracts without an awareness of prevailing market prices. From our experience with banks and credit unions, Cornerstone can say with authority that many of these institutions paid significantly more than they should have when they signed those deals.
This webinar examines topics such as:
The presenter demonstrates how banks and credit unions that understand these concepts – and practice disciplined management of vendor contracts – can achieve amazing results.
Credit unions want to grow and expand their business services, but only CUs that are truly serious about the necessary planning and investment will succeed. What factors drive success? Sign up for “Small Business Services: A Playbook for Growth” and find out.
The webinar explains:
You can leverage your credit union’s brand, branch delivery, staff capacity and workplace reputation to become the local leader in small business services.
The emergence of platforms in Financial Services are transforming the way consumers shop for Financial Services products and make their buying decisions. These changing shopping and buying behaviors are forcing Financial Services providers to establish new plug and play business models that allow multiple participants ( producers and consumers) to connect to it, interact with each other and exchange value. As consumer behaviors change Financial Services providers must build out a new activity based marketing capability that works seamlessly with platform providers and establishes an improved experience for the consumer.
Tech’s emergence in banking requires a rethinking of how vested all sides should be in their business relationships. The differences between financial institutions and vendors have shifted, requiring more coordination than ever. All parties at the table have a role to play in attaining a productive relationship and being accountable. This session will look at both sides of the table, that is, the financial institution side and the vendor side. We’ll discuss the eight winning traits – four on each side – Cornerstone Advisors has identified what makes relationships more vested and capable of achieving positive outcomes. Whether you’re from a bank, credit union, or vendor, you’ll learn how to ensure successful relationships. Attendees are encouraged to submit questions in advance.
You’ve done your homework on the payments playing field, researched vendors and trends and have your eye on pitfalls to watch out for – Now What Do You Focus On?!
In this webinar, experts from Cornerstone Advisors revealed how 2018 YTD performance data affects planning for 2019. We explore six key themes bankers should include in their strategic planning discussions.
Few aspects of banking are evolving as rapidly as delivery channels, yet you still need to hit or exceed your growth plans for the year. How? By effectively using people, processes and technology to their FULL potential.
You will come away with a fresh perspective on driving results while transforming delivery. Additionally, we’ll walk through a sample no-BS scorecard to motivate people, grow revenue, and help customers.
We shared key data we collected from our 2017 Cornerstone Performance Report for Banks
If you are a Bank or Credit Union that wants to drive interchange income, watch this! We explore market trends and answer the following questions:
Gain insight into how a Contract Negotiation Roadmap maximizes your leverage in future negotiations. We dive into the details and answer the following questions:
Are you frustrated with the return on your core vendor spending? Do you want to improve core utilization? Do you want to get better pricing on your renewal? Or perhaps consider other core vendor options? In today’s competitive environment, there is an incredible buyer’s market for better pricing, better functionality, and better service. So why not take advantage of this now? We discuss:
Are you frustrated with the return on your core vendor spending? Do you want to improve core utilization? Do you want to get better pricing on your renewal? Or perhaps consider other core vendor options? In today’s competitive environment, there is an incredible buyer’s market for better pricing, better functionality, and better service. So why not take advantage of this now? We discuss:
Six ways financial institutions can prepare to better connect with customers who are nearly all digital-first now.
Game-changing mergers are creating bigger, more diversified vendors that banks and credit unions use for payments services.
Continually emerging payment technologies keep financial institutions struggling to be at the forefront of their market. Join Cornerstone’s Payments Experts for 2-full days of learning this cutting-edge environment and how to keep your FI ahead of the game.