HOW THE PLATFORM ECONOMY IMPACTS FINANCIAL SERVICES MARKETING
The emergence of platforms in Financial Services are transforming the way consumers shop for Financial Services products and make their buying decisions. These changing shopping and buying behaviors are forcing Financial Services providers to establish new plug and play business models that allow multiple participants ( producers and consumers) to connect to it, interact with each other and exchange value. As consumer behaviors change Financial Services providers must build out a new activity based marketing capability that works seamlessly with platform providers and establishes an improved experience for the consumer.
FINTECH RELATIONSHIPS: BOTH SIDES OF THE TABLE
Tech’s emergence in banking requires a rethinking of how vested all sides should be in their business relationships. The differences between financial institutions and vendors have shifted, requiring more coordination than ever. All parties at the table have a role to play in attaining a productive relationship and being accountable. This session will look at both sides of the table, that is, the financial institution side and the vendor side. We’ll discuss the eight winning traits – four on each side – Cornerstone Advisors has identified what makes relationships more vested and capable of achieving positive outcomes. Whether you’re from a bank, credit union, or vendor, you’ll learn how to ensure successful relationships. Attendees are encouraged to submit questions in advance.
TAKING YOUR CREDIT CARD PROGRAM TO THE NEXT LEVEL
Payments Trends and Fintech Disruptor research – Complete!
Debit Card Program levers evaluated/growth plan identified – Complete!
Now it is time to focus on Credit Cards! Debit is just one piece of the puzzle — you need to set your Credit Card program up for success too. Watch our presentation from the Payments team from Cornerstone as they dive deep on setting up a plan to manage and grow your credit card program:
- Is your credit card program generating the returns it should?
- Is your product offering competitive in the market?
- Are you differentiating from the me too products?
- How are you managing your credit and fraud risk?
THE LOWDOWN ON DRIVING DEBIT INTERCHANGE AND OPTIMIZING PAYMENTS PROFITABILITY
You’ve done your homework on the payments playing field, researched vendors and trends and have your eye on pitfalls to watch out for – Now What Do You Focus On?!
PAYMENT TRENDS & FINTECH DISRUPTORS
Your C-suite has asked you to manage the debit and credit programs – drive interchange and build a successful card program. Where do you start?
You can’t set a strategy until you know what the playing field looks like and have identified the pitfalls to avoid!
Get the lowdown on what will impact your program –
- What are the market trends?
- Who are the players in the space?
- Where should you focus your attention?
- What pitfalls and gotchas must you avoid?
6 PRIORITIES TO DRIVE SHAREHOLDER VALUE
In this webinar, experts from Cornerstone Advisors revealed how 2018 YTD performance data affects planning for 2019. We explore six key themes bankers should include in their strategic planning discussions.
- Deliberate Deposits
- CRE & C&I Re-balancing
- Non-Interest Income
- Delivery Shift
- Navigating Pricey M&As
- Talent Acquisition and Retention: talent wars and next-generation leaders
HOW TO GROW REVENUE WHILE RENOVATING DELIVERY
Few aspects of banking are evolving as rapidly as delivery channels, yet you still need to hit or exceed your growth plans for the year. How? By effectively using people, processes and technology to their FULL potential.
- Lessons learned, both best and worst practices!
- Identifying those that help achieve your goals and those that don’t.
You will come away with a fresh perspective on driving results while transforming delivery. Additionally, we’ll walk through a sample no-BS scorecard to motivate people, grow revenue, and help customers.
BENCHMARK TARGETS FOR BANK HIGH PERFORMANCE
We shared key data we collected from our 2017 Cornerstone Performance Report for Banks
- Understand peer and high performer efficiency levels across 16 key functional areas of the bank
- Review key non-interest income drivers and loan production levels of the very best banks
- Analyze industry delivery channel usage trends and measures of customer penetration
- Delve into technology spending levels and where these dollars are being spent
WHAT’S HAPPENING TO MY INTERCHANGE?
If you are a Bank or Credit Union that wants to drive interchange income, watch this! We explore market trends and answer the following questions:
- What is happening in the industry and how will it impact your institution?
- Is your vendor Issuer or Acquirer friendly and what does that mean?
- Can interchange be managed? How does it impact the bottom line for financial institutions?
- What are the 6 key best practices that you must do tomorrow to set your card program up for success and protect your interchange?
BUILDING A CONTRACT NEGOTIATION ROADMAP FOR YOUR INSTITUTION
Gain insight into how a Contract Negotiation Roadmap maximizes your leverage in future negotiations. We dive into the details and answer the following questions:
- What are the best practices to establishing contract negotiation priorities? Why should this be focused on more than just price?
- This is not just a vendor management exercise – how does this methodology set an institution up for successful negotiations?
- How do we separate the heavy hitter contract negotiations from the procurement exercises? Let’s explore the art of delegation and where it fits into the roadmap.
CONSIDERATIONS IN SELECTING & NEGOTIATING FOR CARD PROCESSING
- After Core Processing, debit processing is the next largest spend for banks third party technology agreements and Interchange is now the largest single component of Non Interest Income.
- Millennials are looking for more and more integration between their card and their other banking products.
- Don’t miss out on claiming your savings in a commoditizing market.
- Get the dirt on vendor tactics as it relates to pricing, service and functionality to prepare your bank for a proper vendor review at every contract cycle.
BEST PRACTICES IN CONTRACT NEGOTIATIONS FOR MERGERS & ACQUISITIONS
- Following staff, third party vendor contracts are the largest single expense in a bank – typically millions of dollars at stake. Specific attention and a clear negotiation strategy must be developed first.
- The merger will affect your volumes for processing. As most pricing is volume related, major contracts should be analyzed for renegotiation opportunities.
- There inevitably will be ‘onerous’ contracts in the mix between both Banks. Extending these without proper due diligence and market intel can ‘double down’ with existing vendors and delay achieving the targeted earnings.
- Speed is of the essence. The vendor agreements and a clear system direction must be established before the actual merger work can proceed.
DRAWING BACK THE CURTAIN ON VENDOR PRICING FOR CORE PROCESSING
- Cornerstone estimates that more than 90% of all banks have the potential to improve the terms of their core, debit processing and eBanking contracts.
- Banks need a winning negotiation strategy to stop overspending on core processing, increase leverage in negotiations, and secure a contract that sets the bank up for future growth.
- Join us to see how you can develop that winning negotiation strategy for your bank.
IS YOUR CREDIT UNION MAKING A CORE DECISION BY JUNE 2019?
Are you frustrated with the return on your core vendor spending? Do you want to improve core utilization? Do you want to get better pricing on your renewal? Or perhaps consider other core vendor options? In today’s competitive environment, there is an incredible buyer’s market for better pricing, better functionality, and better service. So why not take advantage of this now? We discuss:
- How to decide whether to renew your existing core contract or evaluate new options
- How to decide in-house or outsourcing
- If you decide to evaluate
- The current trends in the core vendor marketplace
- The five keys to successful core evaluations
- The mistakes to avoid
- For those that decide to renew
- How to get better pricing right now
- The three secrets to improving vendor pricing and performance through improved contracts
- The mistakes to avoid
- The vendor management guidance you need to be aware of
IS YOUR BANK MAKING A CORE DECISION BY JUNE 2019?
Are you frustrated with the return on your core vendor spending? Do you want to improve core utilization? Do you want to get better pricing on your renewal? Or perhaps consider other core vendor options? In today’s competitive environment, there is an incredible buyer’s market for better pricing, better functionality, and better service. So why not take advantage of this now? We discuss:
- How to decide whether to renew your existing core contract or evaluate new options
- How to decide in-house or outsourcing
- If you decide to evaluate
- The current trends in the core vendor marketplace
- The five keys to successful core evaluations
- The mistakes to avoid
- For those that decide to renew
- How to get better pricing right now
- The three secrets to improving vendor pricing and performance through improved contracts
- The mistakes to avoid
- The vendor management guidance you need to be aware of
Discover how Cornerstone Advisors can help your institution.
