How Banks Can Stay More Connected Like Amazon
Six ways financial institutions can prepare to better connect with customers who are nearly all digital-first now.
September 24, 2020
12:00 pm ET/9:00 am PT
Examine the steps your financial institution must take to assess customer touch points and determine what is required to successfully transform your digital offering to retain and grow your customer base.
TOPICS COVERED:
August 25, 2020
1:00 pm ET/10:00 am PT
While the pandemic may have slowed M&A activity, it has not changed the long-term industry consolidation. In fact, Cornerstone Advisors expects activity to accelerate post-COVID as banks “on the fence” realize that long-term shareholder value will come in the form of a merger.
Because you can’t time a merger like you can a strategic initiative, it is imperative for boards and management to be prepared to evaluate and potentially execute a merger if and when the opportunity emerges.
August 20, 2020
12:00 pm ET/9:00 am PT
Despite a recession that has caused many banks and credit unions to rethink their purchase plans, fintech providers still have sales and retention goals to meet. But how can they engage clients and prospects when so many events have been canceled or are being held virtually?
In this virtual panel discussion, industry leaders from Cornerstone Advisors, William Mills Agency and MX will call on the latest research and from-the-trenches experience to illustrate why fintech providers should be asking themselves three very important questions right now.
August 20, 2020
2:00 pm ET/11:00 am PT
Despite the prevalence of attacks and high cost of breaches, many financial institution executives have been lulled by the cloud into a false sense of security about the safety of their data.
The reality is that the adoption of cloud computing introduces a host of cybersecurity concerns to banks and credit unions. Is your institution prepared to deal with these new challenges?
August 19, 2020
11:00 am ET/8:00 am PT
While the number of credit union mergers has stayed the same, the relative size has increased. The pandemic may have slowed merger activity, but it has not changed the long-term need for credit unions to seek ways to gain the strategic capability to stay relevant to members, including through mergers.
Because you can’t time a merger like you can a strategic initiative, it is imperative for boards and management to be prepared to evaluate and potentially execute a merger if and when the opportunity emerges.
August 12, 2020
11:00 pm ET/8:00 am PT
Seasoned advisors discuss the ins and outs of negotiating vendor contracts and share real-life stories from the field. Attendees of the 60-minute webinar can expect to learn the following [and more!]:
July 23, 2020
12:00 pm ET/9:00 am PT
Cornerstone Advisors research shows that one-third of all financial institutions under $50 billion in assets will have negative earnings by Q1 2021.
Five fundamental questions financial institution executives should be evaluating:
July 15, 2020
11:00 am ET/8:00 am PT
Evaluating vendor partners for card processing is complex. With the potential impact to your bottom line, the decision-making process can be both overwhelming and time-consuming. Financial institutions with a well-developed card processor RFP and comprehensive conversion plan satisfy customer expectations and benefit from a strong vendor relationship.
Whether you are in the beginning stages of selecting a vendor or focused on fostering your current vendor relationship, you won’t want to miss this live webinar designed to help you maximize the performance of your payments program.
June 18, 2020
11:00 am ET/8:00 am PT
Realize immediate cost savings when you re-negotiate your vendor contracts
June 4, 2020
12:00 pm ET/9:00 am PT
With COVID-related pressures on earnings, executives need to leverage performance benchmark data to find cost saving opportunities… and to measure the impact of their actions. In this webinar, Cornerstone will share its proprietary benchmarks and approach to using data-driven decisions to find savings and optimize their performance.
May 27, 2020
11:00 am ET/8:00 am PT
A great way to enhance your revenue stream is through the optimization of your payments business. Join payments professionals Tony DeSanctis and Kim Swenson in this 60-minute webinar discussing the impact of COVID-19 on the industry and how banks and credit unions can impact their bottom line revenue with a re-tooling of strategies to drive customer engagement and thrive in today’s new normal.
May 21, 2020
1:00 pm ET/10:00 am PT
Tech spend is typically financial institutions’ second largest non-interest expense, and with COVID-related pressures on earnings, executives need to find opportunities to realize technology cost savings quickly.
So how can you quickly reduce tech spend without impacting customers? And how do you find those opportunities when CIOs don’t control all of that spend or have time to review spend for savings opportunities?
In this webinar, Quintin Sykes, Technology Solutions Group Leader, and John Venzon, IT Advisory Practice Leader, will share their approach to finding tech savings in 2020. Topics will include
May 14, 2020
12:00 pm ET/9:00 am PT
Cornerstone Advisors forecasts more than 30% of financial institutions will report negative earnings in the second half of the year, with more than 70% having earnings of less than 25 basis points. Smarter Banks will be proactive about improving their earnings, and Cornerstone would like to help make it happen faster.
These uncertain economic times call for quick action. Co-hosts Steve Williams, Eric Weikart, Ryan Rackley, Quintin Sykes and Tony DeSanctis will show attendees how to rapidly:
April 16, 2020
3:00 pm ET/12:00 pm PT
With two-thirds of small businesses expected to apply for PPP loans, banks and credit unions are wrestling with how to quickly react to this challenge. Whether you’re struggling with the application demand, considering whether to stand up a program, or you’ve suspended your apps for now, come learn emerging best practices from the small business lending experts at Cornerstone Advisors.
In this webinar, Cornerstone will share:
April 9, 2020
Branch closings and social distancing have revealed shortfalls in how banks and credit unions deliver services in a digital-first world. Improving virtual capabilities while adjusting to a remote workplace has added complications. Financial institutions must execute customer experience improvements as quickly as possible while managing interim customer challenges.
In this webinar, Cornerstone will share:
March 25, 2020
Gain the following information in this FREE 60-minute webinar:
February 19, 2020
What do big tech provider acquisitions of TSYS, First Data and Worldpay mean for banks and credit unions? How will they impact credit or debit portfolios? What options are available if financial institutions are unhappy with their technology offerings?
February 21, 2020
January 22, 2020
Join Cornerstone Advisors in this FREE webinar and gain insight into what is trending in negotiating core technology contracts. Panelists Ryan Rackley, Brian Hagan and Nick Lane will identify ways you can prepare to negotiate your technology contracts and what a successful outcome should generate.
Next year is setting up to be challenging. Project requests from your lines of business are at an all-time high, as they seek continued improvements in digital, LOS, analytics, marketing automation, fraud, etc. At the same time, you have your own project list of infrastructure transformation and wish list items, including info sec., data loss prevention, RPA, etc. You also must be ready to slow things down if the economy softens and your CFO tightens spend.
You’ll learn:
Do you have a contract coming up before Dec. 31, 2022? If so, your FI may be weighing whether to renew as-is, with improvements, evaluate options or go straight to a replacement vendor.
You’ll learn:
Your payments business is under siege from companies such as PayPal, Apple, Amazon, and many fintech disruptors. How do you deal with these risks? What do you need to know? And how do you protect your institution – or leverage the situation for your FI’s benefit?
You can’t set a strategy until you know what the playing field looks like and have identified what to avoid!
“Payments Trends and Fintech Disruptors” gives you the lowdown on what will impact your program:
Get insights into what the future looks like in the core vendor market and what you need to do to be prepared to drive your institution forward.
You’ll learn:
A recent survey by Cornerstone Advisors revealed that three-fourths of financial institutions have negotiated vendor contracts without an awareness of prevailing market prices. From our experience with banks and credit unions, Cornerstone can say with authority that many of these institutions paid significantly more than they should have when they signed those deals.
This webinar examines topics such as:
The presenter demonstrates how banks and credit unions that understand these concepts – and practice disciplined management of vendor contracts – can achieve amazing results.
Credit unions want to grow and expand their business services, but only CUs that are truly serious about the necessary planning and investment will succeed. What factors drive success? Sign up for “Small Business Services: A Playbook for Growth” and find out.
The webinar explains:
You can leverage your credit union’s brand, branch delivery, staff capacity and workplace reputation to become the local leader in small business services.
The emergence of platforms in Financial Services are transforming the way consumers shop for Financial Services products and make their buying decisions. These changing shopping and buying behaviors are forcing Financial Services providers to establish new plug and play business models that allow multiple participants ( producers and consumers) to connect to it, interact with each other and exchange value. As consumer behaviors change Financial Services providers must build out a new activity based marketing capability that works seamlessly with platform providers and establishes an improved experience for the consumer.
Tech’s emergence in banking requires a rethinking of how vested all sides should be in their business relationships. The differences between financial institutions and vendors have shifted, requiring more coordination than ever. All parties at the table have a role to play in attaining a productive relationship and being accountable. This session will look at both sides of the table, that is, the financial institution side and the vendor side. We’ll discuss the eight winning traits – four on each side – Cornerstone Advisors has identified what makes relationships more vested and capable of achieving positive outcomes. Whether you’re from a bank, credit union, or vendor, you’ll learn how to ensure successful relationships. Attendees are encouraged to submit questions in advance.
You’ve done your homework on the payments playing field, researched vendors and trends and have your eye on pitfalls to watch out for – Now What Do You Focus On?!
In this webinar, experts from Cornerstone Advisors revealed how 2018 YTD performance data affects planning for 2019. We explore six key themes bankers should include in their strategic planning discussions.
Few aspects of banking are evolving as rapidly as delivery channels, yet you still need to hit or exceed your growth plans for the year. How? By effectively using people, processes and technology to their FULL potential.
You will come away with a fresh perspective on driving results while transforming delivery. Additionally, we’ll walk through a sample no-BS scorecard to motivate people, grow revenue, and help customers.
We shared key data we collected from our 2017 Cornerstone Performance Report for Banks
If you are a Bank or Credit Union that wants to drive interchange income, watch this! We explore market trends and answer the following questions:
Gain insight into how a Contract Negotiation Roadmap maximizes your leverage in future negotiations. We dive into the details and answer the following questions:
Are you frustrated with the return on your core vendor spending? Do you want to improve core utilization? Do you want to get better pricing on your renewal? Or perhaps consider other core vendor options? In today’s competitive environment, there is an incredible buyer’s market for better pricing, better functionality, and better service. So why not take advantage of this now? We discuss:
Are you frustrated with the return on your core vendor spending? Do you want to improve core utilization? Do you want to get better pricing on your renewal? Or perhaps consider other core vendor options? In today’s competitive environment, there is an incredible buyer’s market for better pricing, better functionality, and better service. So why not take advantage of this now? We discuss:
Six ways financial institutions can prepare to better connect with customers who are nearly all digital-first now.
Game-changing mergers are creating bigger, more diversified vendors that banks and credit unions use for payments services.
Continually emerging payment technologies keep financial institutions struggling to be at the forefront of their market. Join Cornerstone’s Payments Experts for 2-full days of learning this cutting-edge environment and how to keep your FI ahead of the game.