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GonzoBanker Blog

A collection of observations, ruminations, predictions and random thoughts from Cornerstone Advisors

A Five-Step Action Plan to Mobilize ‘Mobile First’

Financial institutions that are not ready to fully serve customers digitally face an existential...

Planning Our COVID-19 Response is Also Planning for the New Normal

Financial institutions need to talk about the impact of the Coronavirus – when they finally come up...

Keeping Small Business Afloat While Addressing Risk

How financial institutions can make a long-term positive impact on the U.S. small business market...

Preparing for the Unpredictable

In the midst of Coronavirus uncertainty, we must be mindful of what we can control and how we want...

Uncovering the Hidden Efficiencies in Loan and Deposit Operations

Addressing common loan and deposit operations process inefficiencies can help financial...

Banks and Credit Unions View Fintech Partnerships a Key Growth Strategy for 2020

Fintechs can provide better design capabilities, improved customer experience, research states...

Contact Centers in the Cloud: A Welcome Disruption

Three cheers for the energy and innovation that cloud vendors are bringing to financial services...

20 Banking Realities for 2020

Year one of the Tech Decade in Banking will bring no shortage of tension between technology...

Lending Fintechs Acquire Analytics Fintechs: So What?

Recent acquisitions illustrate how data is driving fintech valuations. Fintech deals continue to...

And Now, a Word from Your Human Resources Leaders

“Lisa, if you don’t like your job you don’t strike. You just go in every day and do it really...