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GonzoBanker Blog

A collection of observations, ruminations, predictions and random thoughts from Cornerstone Advisors

Will Bank Wealth Managers Miss the Golden Opportunity?

New approaches to talent and technology are needed to address changes in the wealth management...

How Smaller Financial Institutions Can Make the New Fed Debit Card Regulation a Win for Customers

It’s time for innovative banks and credit unions to redesign checking — fast. In early October, the...

Nubank: One High-Growth Disrupter

It might be time to brush up on our Portuguese, take a trip to São Paulo, and ask Nubank, “O que é...

You’ll Have to Open Your Checkbooks if You Want Consumers to Change Banks

Bankers are obsessed with discovering the “secrets” of getting consumers to change banks, while...

De-Politicizing the Overdraft Discussion

As financial institutions look to evolve overdraft services, they should look at data to enhance...

Banking’s Hard Fork in the Post-Neobank Era

Delivering a better customer experience is not the only way for banks to gain a competitive...

ICE to Buy Black Knight – So What?

ICE should take care to ensure that this deal does not slow the speed to market of both companies.

The U.S. Credit Invisibility Problem

To meaningfully solve the credit invisibility challenge, fintech companies need to enable banks and...

Quandary 2021: Responding to Competitive Shifts in Overdraft Fees

News of waiving overdraft fees may sound like a big win for consumers. But it comes with a pile of...

Will Customers Still Use Branches if They See a Great Digital Alternative?

“Your satisfaction is our top priority. So, if you could try to act really satisfied, that would be...
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