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Tech in '24

Training is an area of CU operations that could be affected by technology, especially generative AI, says Sandeep Balan at Cornerstone Advisors. “In the meta world, there could be avatar trainers, integrating humans and ChatGPT, to provide flexible, individualized learning that’s available any time."

2 min read

A Letter to Bank and Credit Union Software Vendors

Dear bank and credit union software vendors, Mea culpa. Years ago, when I was a chief product officer involved in...
8 min read

36 Hours at Fintech Meetup: Three Themes from the Las Vegas Event

It happened this week: Fintech Meetup, one of the newer trade events that brought 4,000 or so fintech and banker types...
5 min read

Scale Matters … But Smart Matters More

While growth and scale are helpful, bank leaders need to dive deeper into enterprise performance data to uncover the...