Cornerstone Advisors' Sam Kilmer stressed it is no longer effective for credit unions to sit back and wait for consumers to come to them—whether that be through branch doors or digitally, saying such a wait-and-see posture is costly.
Aug 22, 2023
Family digital wallets extend credit unions' reach and ability to attract new customers and win over young credit union members, said Tristan Green, director at Cornerstone Advisors.
banking tech strategies.
Feb 3, 2023
Every institution will be affected in varying degrees by the Fed's expansion of Durbin legislation, explained Cornerstone Advisors Director Glenn Grossman, but it’s the smaller FIs that will feel the pinch the most.
Jan 2, 2023
Chris Miller, director at Cornerstone Advisors, fully expects chatbots will only continue to learn and improve in their service delivery at a faster pace than CU call centers and member service reps, which could spell trouble for branches not too far down the road, at least in their current iteration.
Credit Union 2.0.
Dec 28, 2022
Cornerstone Advisors President Steve Williams contends what has led to many of the cryptocurrency platform failures is poor governance within those organizations.