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John Lopez

Agency Raises Alarm Over Inadequate Responses from Banks Generative AI

According to Cornerstone Advisors, as of early 2020, 13% of banks already had chatbots; with the release of popular large language models like ChatGPT, this number could be way north today.

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Alarm Over Inadequate Responses from Banks' Generative AI Chatbots

The use of chatbots in the banking industry continues to rise steadily, with more banks incorporating them into their services. According to Cornerstone Advisors, as of early 2020, 13% of banks already had chatbots; with the release of popular large language models like ChatGPT, this number could be way north today.

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