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The Financial Brand

Financial Institutions Face Critical Crossroads in 2024

The Financial Brand. Nov 22, 2023

“We’ll continue to see a rise in digital spend from high-performing financial institutions,” says Ron Shevlin, chief research officer at Cornerstone Advisors. “In particular, 2024 will see a significant increase on machine learning as FIs experiment with Generative AI use cases and conversational AI tools.”

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With Fintechs Under Pressure, It’s Time for Banks to Assess Partnership Risks

The Financial Brand. Nov 22, 2023 In 2022, a Cornerstone Advisors survey found that fintech was for the first time the “primary driver of growth” for financial institutions. But more than half of all financial institutions have no personnel dedicated to financial partnerships, said Ron Shevlin, Cornerstone's chief research officer.

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Unlock AI’s Often Overlooked Potential to Improve Your Core Processes

The Financial Brand. Nov 3, 2023 AI isn’t just about rolling out customer-facing tools like chatbots. It has immense potential in backend operations at financial institutions, according to Ron Shevlin, chief research officer at Cornerstone Advisors.

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