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Financial services media outlets frequently look to Cornerstone subject matter experts for insights and analytics on current industry issues.

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banks

Leveraging Digital Channels to Bank Small Businesses

Ron Shevlin, chief research officer at Cornerstone Advisors, highlights the opportunity for community financial institutions to reinvent their business checking accounts in a recent research report titled What Do SMBs Want in a Small Business Bank Account?

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European banks have to upgrade their core tech. Are U.S. banks next?

Roughly 94% of U.S. banks rely on legacy core systems that conduct transactions in overnight batches, with the largest lenders leaning on mainframe systems built more than 40 years ago, said Brad Smith, a partner at Cornerstone Advisors.

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Federal Reserve Platform Will Finally Bring Payments To More Banks

Nearly a quarter of financial institutions were waiting for the FedNow launch to even adopt a real-time payments strategy, according to a report from financial services consulting firm Cornerstone Advisors.

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Fintechs, digital banks make gains in battle for checking accounts

Digital banks and fintechs made up nearly half of all new checking accounts opened so far in 2023, up from 36% in 2020, according to a survey by Cornerstone Advisors.

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Agency Raises Alarm Over Inadequate Responses from Banks Generative AI

According to Cornerstone Advisors, as of early 2020, 13% of banks already had chatbots; with the release of popular large language models like ChatGPT, this number could be way north today.

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Alarm Over Inadequate Responses from Banks' Generative AI Chatbots

The use of chatbots in the banking industry continues to rise steadily, with more banks incorporating them into their services. According to Cornerstone Advisors, as of early 2020, 13% of banks already had chatbots; with the release of popular large language models like ChatGPT, this number could be way north today.

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Best Banks For Millennials [2023]: Bank Smart for a Better Future

Many millennials choose to bank at traditional national banks. In fact, 44% of Millennials bank at Bank of America, JPMorgan Chase, and Wells Fargo, according to a 2019 study by Cornerstone Advisors. However, many online banking platforms may offer more benefits to millennials than traditional banks.

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Technical Debt Is Standing in the Way of Banks’ Modernisation

According to Cornerstone Advisor’s 2023 What’s Going on in Banking Report, 49 per cent of bank and credit union executives believed fintechs to be a significant threat in the upcoming decade, surpassing mega banks and tech companies.

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FedNow Real-Time Payments Are Here. What Should Banks Do Now?

A study conducted by Cornerstone Advisors found that 13% of banks and credit unions have already deployed real-time payments and that another 30% plan to go live with them in 2023.

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Social Issues Impact Consumers’ Choice Of Banks

A new study from Cornerstone Advisors looked at consumers’ attitudes toward social issues and asked how social issues influenced their choice of banks and the relationships they have with financial providers.

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