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GonzoBanker Blog

A collection of observations, ruminations, predictions and random thoughts from Cornerstone Advisors

Posts about

Strategy

Will Customers Still Use Branches if They See a Great Digital Alternative?

“Your satisfaction is our top priority. So, if you could try to act really satisfied, that would be...

5 Multi-Channel Questions Branch Staff Needs to Be Able to Answer

Conversations about customer channel migration, branch sales and growth are gaining momentum. But...

Five Priorities When Bank Strategy Meets Business Continuity

Bank leaders need to be ready with a SWAT team approach when the next thing no one expected comes...

Keeping Small Business Afloat While Addressing Risk

How financial institutions can make a long-term positive impact on the U.S. small business market...

Finastra acquires Malauzai. So what?

This is not a milk-the-existing revenue and cut-costs type of acquisition. Rather, it’s a logical...

The 3 Dimensions of Bank Delivery Channel Management

Understanding their Return on Channel arms bank executives with the insight to better manage...

Slow Times at Ridgemont: Three Questions About Traffic Change

Happy New Year, GonzoBankers! I can’t take credit for starting a trend when I chose to spend more...

Are Video Teller Machines the ‘Branch of the Future?’

The lowly ATM has been sitting in the corner for the last couple of decades, quietly doing its job....

Managing Bank Regulations: Are You a Dodo or a Cockroach?

Remember the toy, Spirograph? You probably had one when you were a kid. If you used the Spirograph...
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