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GonzoBanker Blog

A collection of observations, ruminations, predictions and random thoughts from Cornerstone Advisors

Posts about

information technology

Core Banking Solution Providers Are Failing Regional Banks

Rapid consolidation in the banking industry is creating a growing band of regional banks that find...

The Sorry State of Contact Center Technology

Customers love digital self-service—right up until they don’t, and then they want a live person. In...

Q2 to Acquire Cloud Lending. So What?

The mashup of transactional digital banking and digital sales is well under way in the market, as...

Salesforce is killing it – and that’s a good thing for banks

Salesforce’s recent earnings announcement seemed like gas on an already blazing fire. The company...

The 3 Dimensions of Bank Delivery Channel Management

Understanding their Return on Channel arms bank executives with the insight to better manage...

Are Video Teller Machines the ‘Branch of the Future?’

The lowly ATM has been sitting in the corner for the last couple of decades, quietly doing its job....

10 Keys to a Succesful Online Banking Conversion

Faithful Gonzo readers know that our position on system conversions is that they should be avoided...