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GonzoBanker Blog

A collection of observations, ruminations, predictions and random thoughts from Cornerstone Advisors

Posts about

HR & Training

And Now, a Word from Your Human Resources Leaders

“Lisa, if you don’t like your job you don’t strike. You just go in every day and do it really...

The 3 Dimensions of Bank Delivery Channel Management

Understanding their Return on Channel arms bank executives with the insight to better manage...

Five Things Banks Can Never Outsource

For all the time banks spend talking about what they can outsource, how often do they talk about...

Don’t Be a Cold Fish

Ladies & Gentlemen, What you are about to hear is based on a true story of two mid-size banks, but...

Gonzo Goes to BAI Retail Delivery 2014: Sweet Home Chicago?

The gloomy overcast ride from O’Hare followed the crushing Bears loss to the Packers, so BAI had to...