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Steve Williams

Scale Matters … But Smart Matters More

While growth and scale are helpful, bank leaders need to dive deeper into enterprise performance data to uncover the smart efficiency opportunities.

The Hybrid Workplace is One Huge Work-In-Process for Banks

It’s time for bank leaders to intentionally design a hybrid workplace that recognizes the new...

Trust: Once Again the Most Precious Currency in Banking

“Bank confidence is a fragile reed and a troubled bank is damaged by any rumors, true or not.”...

That Pesky Intern

The truth stings when it comes to transformation We now join a special GonzoBanker “look behind the...

The Crypto Brat Pack Just Earned Themselves Regulation

Now is the time for bankers to engage lawmakers in how the crypto and digital asset market shapes...

Are Banks Really ‘Business Partners’?

Banks often pride themselves on being the “partner” to commercial and small business customers....

Commercial Loan Automation… Please!

I read with great interest TowerGroup’s recent report that the global financial services industry...