A real time bill payment offering is not going to change consumer behavior.
Chatbot deployment should be driven by real business needs and opportunities, not by an exploration of what AI can do.
Wells thinks it’s going to attract “new to banking” customers with Greenhouse, its new digital-only offering. I disagree.
Square’s CFO confirms the deposit displacement impact of P2P payments.
Many FIs appoint a CDO for the wrong reasons, with the wrong expectations, wrong people, and wrong strategy.
The onus is on banks–not fintechs–to educate consumers on how data is shared.
FIs should be concerned about how the card networks are sharing (or selling) data.