Development of area-specific use cases with best practices implemented in multiple high performing institutions.
Insights into pros and cons of leading customer relationship vendors for sales, marketing, and enterprise solutions.
RFP development, demo facilitation and financial modeling to objectively select the right CRM vendor.
Expertise working with executive management to create organizational changes that support a CRM platform.
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Start tackling the tedious planning and use cases now and earn your way to becoming a CRM winner next season.
Retail bankers are at a crossroads, and only those who face reality as it is and relentlessly work to create value in new ways have a shot at the future.
For any company that implements customer relationship management, the goal is to sell more products or services to customers, nurture relationships and boost the bottom line. The financial services world is not excluded.