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What’s up with Interactive Teller Machines

According to Cornerstone Advisors benchmarks, the average bank is processing 857 interactive teller machine transactions per month. Cornerstone tech guru Ryan Rackley says this number is low and in many cases, banks’ ITMs aren’t even paying for themselves. When it comes to branch video technology, what separates the high and low performers?

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Related post: Are Video Teller Machines the ‘Branch of the Future’?

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