| Our bank technology spending and credit union technology spending and staffing benchmarks help you understand how you compare to peer, project future spending and staffing levels and justify your technology budget. Our up to date spending benchmarks from more than 100 banks and credit unions include total technology spending and five spending sub-categories – core system, data communications, electronic delivery, infrastructure and strategic systems. – both as a % of assets and % of non-interest expenses . Our technology staffing benchmarks include Assets per IT FTE, Total FTE per IT FTE, Workstations per PC Support FTE, Servers per Network Support FTE and Total FTE per Help Desk FTE. | Key Features:
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Quite simply, no one else has a technology spending and staffing database for mid-sized banks and credit unions. We keep ours current through a group of financial institutions that have participated in the survey for 10 years as well as recent data from client projects.
We help clients with the data gathering process to meet data taxonomy standards. Our data is not subject to client inconsistencies in classification or GL accounts that often cloud benchmark results.
This is not an academic exercise executed by ivory tower researchers. Our process is led by former bank and credit union CIOs and IT Executives who can help you interpret the results and formulate actionable recommendations.