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What’s Up With ITMs?

 

 

What’s up with Interactive Teller Machines

According to Cornerstone Advisors benchmarks, the average bank is processing 857 interactive teller machine transactions per month. Cornerstone tech guru Ryan Rackley says this number is low and in many cases, banks’ ITMs aren’t even paying for themselves. When it comes to branch video technology, what separates the high and low performers?

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Related post: Are Video Teller Machines the ‘Branch of the Future’?

Steve Williams

Steve Williams

Founding Partner

Steve is chief executive officer and a founding partner of Cornerstone Advisors. He leads the firm’s growth and thought leadership while advising banks and credit unions on strategy, technology, performance improvement, transformation, contract negotiation, and merger integration.

Expertise: Bank Strategy, Banking Operations, Technology Strategy, Performance Improvement, Lending, Mergers and Acquisitions