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Core & Performance Case Study

Dow Credit Union

Dow Credit Union building

Executive Overview

Dow Credit Union, a $24.6 billion Michigan-based institution, is expanding its business services for small- and mid-sized businesses. To support this effort and building on its commitment to member financial well-being and advanced banking capabilities, Dow partnered with Cornerstone Advisors to develop a comprehensive business services strategy.

Challenges

• Inadequate core system
• Outdated and manual workflows
• Missed opportunities to attract new members
 
Solutions
Core
 

Results Achieved

Updated

 

Charter to allow business memberships

 

Reconfigured

 

Core systems

 

Launched

 

Business Services, opening 30 accounts within two months

 

Want to Know the Full Story? Download the Case Study.

Want to Know the Full Story? Download the Case Study.