In the News

According to the What's Going On In Fraud 2026 report from Cornerstone Advisors, commissioned by Casap, 48% of respondents said they don't have a clear picture of how many false claims are being correctly identified before credit is issued.

The scale of the shift is visible in spending data and disclosed partnership counts. Some of the most useful figures come from public disclosures and recurring industry surveys conducted by EY, Cornerstone Advisors and KPMG.

"The continued trend of cash being replaced by credit cards and checks being replaced by ACH continues," said Tony DeSanctis, a senior director at Cornerstone Advisors. "We expect this migration from paper to digital to only accelerate over the coming years as the demographics of consumers shifts younger and younger."

Nearly 6 in 10 of senior marketing execs said their core or CRM system limits the ability to measure marketing’s ROI. These are among findings in Cornerstone Advisors’ latest report, The Marketing ROI Gap in Banking: How Financial Institutions Spend, Measure, and (Struggle to) Prove Marketing’s Value.

Partnership brings Cornerstone's decades of "smarter bank" expertise to NLCUP members.

Research from Cornerstone Advisors shows net interest margins compressed through a rate environment that rewarded deposits.

Direct mail is a proven and widely used channel, with 60% of financial providers investing in it, per Cornerstone Advisors. But operational inefficiencies are limiting its full potential.

For every checking account opened online, there are 3.36 applications abandoned, according to a study commissioned by Alkami and written by Cornerstone Advisors, “Annual Benchmarking Study: Digital Banking Performance Metrics.”

Digital banking continued growing at credit unions and banks in 2025, with more consumers using mobile channels, more loans being submitted online and financial institutions expanding products through digital channels, according to a new report commissioned by Alkami and conducted by Cornerstone Advisors.

Cornerstone Advisors found that 62% of credit union executives now rank new member growth among their top three concerns, up from 41% three years ago. Growth without activation is a sequel that costs more to produce and performs worse than the original.