The benchmarks that separate digital leaders from everyone else
Digital banking is no longer about adoption—it’s about outcomes. Top-performing institutions are translating digital engagement into growth—while others see flat usage despite similar investments. The 2026 Digital Banking Performance Metrics report from Cornerstone Advisors, commissioned by Alkami, delivers the industry’s most trusted benchmarks across retail and business digital banking, revealing where financial institutions are winning, where they’re stalling, and where opportunity is leaking through the cracks.
Now in its seventh year, this report goes beyond anecdotes to provide real-world performance data from nearly 150 banks and credit unions—plus, for the first time, a dedicated deep dive into business digital banking.
Get the data, benchmarks, and insights you need to challenge assumptions, reset priorities, and build a digital banking strategy grounded in reality.
