Event Details:

As vendor networks grow and regulatory scrutiny increases, leading credit unions are re-evaluating how they select partners, set expectations, manage performance, and monitor risk. This session will break down the essentials of effective vendor management — from establishing clear direction and building strong vendor relationships to contracting well and ensuring continuous, compliant oversight. Attendees will gain actionable guidance for creating a vendor management framework that supports organizational growth, improves operational efficiency, and maintains regulatory confidence.

• Complete vendor performance and relationship management
• All-in, results-focused approach and culture
• Selecting the right vendor
• Contracting well
• Managing risk and monitoring performance consistently