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What’s Going On In Banking 2020

An Outlook On Financial Institutions’ Priorities, Fintech Plans and Future Forecasts

Cornerstone Advisors recently surveyed 300 senior executives at U.S.-based mid-sized financial institutions and learned that while more than half of bank and credit union executives are optimistic about the new year, they considered the interest rate environment a major concern for 2020.

Other key highlights of the survey include:

  • 65% of banks and 76% of credit unions said fintech partnerships will be important to their business strategies in 2020
  • The number of banks citing mortgages, consumer loans, and consumer fee income as a priority this year is up significantly from 2019
  • The percentage of banks and credit unions that have deployed AI and machine learning tools is in the single digits
Get your free copy of the What’s Going On In Banking 2020 report for the latest insights on banking trends, strategic priorities, fintech plans, and future forecasts.