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Digital Banking Leadership: Measures That Matter

Cornerstone Advisors’ digital banking benchmarks come from a sample of 100 mid-size financial institutions (FIs)—51 banks and 49 credit unions—with an average asset size of roughly $2.5 billion. Benchmarks include: Active Online Users % of Checking Accounts by Asset Size Monthly Cost per Active Online User by Asset Size Active Online Users per Online FTE by Asset Size Total Online FTEs by Asset Size Active Online Users per Online FTE by Asset Size...

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