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Mortgage Productivity Benchmarks

Cornerstone's 2017 Performance Report for Mid-Size Banks revealed challenges facing financial institutions regarding mortgage productivity, specifically for metrics like: Mortgage closings per origination FTE. Mortgage closing per origination FTE grew 17% between 2015 and 2017 to 2.08 closings, but is still way below the 2013 level of more than three closings per FTE per month. For 2017, even high performers at the 75th percentile are below the 2013 median. Originator...