Culture Change for Innovation

Numerous studies purport to show that fintech startups are more innovative than existing FIs. Nothing could be more self-evident. Of course startups are more innovative—they have no legacy systems and legacy customers to support. It’s easy to be innovative when you have no revenue. We asked JP Nicols, Managing Director of FinTech Forge, an external innovation department for banks and credit unions, what he thought: “Financial institutions and fintech startups...

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