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How Financial Services Firms Can Improve The Customer Experience

By: Sherri Schwartz on Jan 31, 2023 10:43:00 AM

financial marketing user experience fintech consulting services customer service

According to Cornerstone Advisors' 2022 "What's Going On In Banking" study over half of both credit unions and banks had launched digital transformation initiatives as of 2021.
2 min read

A Letter to Bank and Credit Union Software Vendors

Mar 14, 2024by John Meyer

Dear bank and credit union software vendors, Mea culpa. Years ago, when I was a chief product officer involved in...
8 min read

36 Hours at Fintech Meetup: Three Themes from the Las Vegas Event

Mar 7, 2024by Mary Wisniewski

It happened this week: Fintech Meetup, one of the newer trade events that brought 4,000 or so fintech and banker types...
5 min read

Scale Matters … But Smart Matters More

Feb 29, 2024by Steve Williams

While growth and scale are helpful, bank leaders need to dive deeper into enterprise performance data to uncover the...