Bill Streeter

‘Buy Now, Pay Later’: An Innovative Lending Program Heading for a Cliff?

The Financial Brand. Dec 22, 2020 Currently dominated by fintechs, this layaway option is drawing scrutiny that is beginning to worry some experts.

Coronavirus Forcing Financial Institutions to Revamp Contact Centers

The Financial Brand. Mar 18, 2020 With city after city moving to 'shelter-in-place' status, bank and credit union contact centers, a vital line of communication with customers, need to quickly pivot to remote operation.

PNC Bank Counters ‘P2P War’ Speculation Over Its Venmo App Moves

The Financial Brand. Dec 23, 2019 The bank insists it's a security, not a competitive, issue because many consumers do not realize the potential risks that screen scraping creates.