Return on Channel Calculation

A proprietary financial model that provides a clear and objective view into the performance of individual delivery channels and calculate the true Return on Channel.

 

Whether closing a branch, adding seats in a contact center, or investing in upgraded mobile capabilities, our ROC framework forces all delivery channel investments to be measured objectively.

ROC MODEL GIF

Let us help you calculate your Return on Channel investments.

Meet the Team

Tim Daley specializes in channels, mobile, and web banking at Cornerstone Advisors. Tim helps clients navigate shifting channel preferences and

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As senior director for Cornerstone Advisors, Scott Hodgins is actively involved with the firm’s benchmarking, strategic planning, technology and system

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Maria Dimas-Garcia brings more than 20 years of professional experience within the financial services industry. Maria specializes in large scale

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