A proprietary financial model that provides a clear and objective view into the performance of individual delivery channels and calculate the true Return on Channel.
Whether closing a branch, adding seats in a contact center, or investing in upgraded mobile capabilities, our ROC framework forces all delivery channel investments to be measured objectively.
Let us help you calculate your Return on Channel investments.
Scott Hodgins specializes in system selections and contract negotiations at Cornerstone Advisors. His prior experience includes national bank examiner for
Kaleb Seymour leads Cornerstone’s internal analytic development by building rigorous models and the standardization of frameworks and deliverables. Kaleb specializes
