Return on Channel Calculation

A proprietary financial model that provides a clear and objective view into the performance of individual delivery channels and calculate the true Return on Channel.

 

Whether closing a branch, adding seats in a contact center, or investing in upgraded mobile capabilities, our ROC framework forces all delivery channel investments to be measured objectively.

ROC MODEL GIF

Let us help you calculate your Return on Channel investments.

Meet the Team

Tim Daley specializes in channels, mobile, and web banking at Cornerstone Advisors. Tim helps clients navigate shifting channel preferences and

View profile

Scott Hodgins specializes in system selections and contract negotiations at Cornerstone Advisors. His prior experience includes national bank examiner for

View profile

Kaleb Seymour leads Cornerstone’s internal analytic development by building rigorous models and the standardization of frameworks and deliverables. Kaleb specializes

View profile

Maria Dimas-Garcia specializes in large-scale multi-faceted project management system selections and implementations within the technology practice area at Cornerstone Advisors.

View profile