Digital Marketing & Engagement

Cornerstone helps financial institutions acquire, engage and deepen digital channel relationships with its customers.

 

The days of traditional channel balance sheets and P&L’s are dead. Financial institutions must correlate channel experience needs with contribution expectations and evaluate if these are being met by current channel performance, technology and capabilities. Cornerstone’s Return on Channel framework (ROC) ensures clients have an effective understanding of channel performance across four dimensions: revenue, retention, convenience and efficiency.

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Steve Williams is a founder of Cornerstone Advisors and leads the firm’s Strategic Planning practice. Steve’s prior experience includes being

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Jim Burson specializes in strategic and Delivery Channel planning at Cornerstone Advisors. Jim helps clients achieve improved revenue performance and

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Kaleb Seymour leads Cornerstone’s internal analytic development by building rigorous models and the standardization of frameworks and deliverables. Kaleb specializes

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Ryan Myers specializes in process improvement, strategy, and customer relationship management systems at Cornerstone Advisors. He helps clients achieve better

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