Services and Approach / Delivery Channels

Contact Center

Cornerstone provides leading industry knowledge and integrated methodology to develop a world-class contact center.

Talk to an Expert

 

In a world where face-to-face dialogue opportunities are shrinking, effective contact center experience management has become critical.  Cornerstone helps clients define and drive proactive technology and contact center engagement strategies to create marketplace advantage.

Competitive Advantage

Contact Center Sales & Service

cc-contact-center

Process & Technology Evaluation

cc-process-technology

Vendor Knowledge

Read More

5 Steps to Mastering Customer Complaints

GonzoBanker

Scoring Remote Delivery Impact

Read it Here

Sales Culture in the Cloud

GonzoBanker

Efficient Call Centers of the Future

GonzoBanker

Meet the Team

Jim Burson

Jim Burson specializes in strategic and Delivery Channel planning at Cornerstone Advisors. Jim helps clients achieve improved revenue performance and

View profile
Ryan Brogan

Ryan Brogan specializes in contact center and lending performance improvement and benchmarking for Cornerstone Advisors. He helps financial institutions outperform

View profile
Kaleb Seymour

Kaleb Seymour specializes in strategic planning, channels, mergers, and wealth management at Cornerstone Advisors. He helps solve complex problems and

View profile