Contact Center

Cornerstone provides leading industry knowledge and integrated methodology to develop a world-class contact center.


In a world where face-to-face dialogue opportunities are shrinking, effective contact center experience management has become critical.  Cornerstone helps clients define and drive proactive technology and contact center engagement strategies to create marketplace advantage.

Competitive Advantage

Contact Center Sales & Service


Process & Technology Evaluation


Vendor Knowledge

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Meet the Team

Jim Burson brings to his role as managing director in Cornerstone Advisors’ Channels practice a deep knowledge of the financial

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Ryan Brogan specializes in performance improvement and benchmarking at Cornerstone Advisors with a key focus in contact centers and lending.

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