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GonzoBanker Blog

A collection of observations, ruminations, predictions and random thoughts from Cornerstone Advisors

Posts about

Strategy (6)

The Case for Business Process Improvement

At Cornerstone Advisors, GonzoBanker’s mother ship, we have a client that recently used business...

Workforce Management: Not Just for the Big Boys

by Bill Cobb One of the most persistent misconceptions within the community bank and credit union...

The Blind Pursuit of Self Interest … or Machiavelli’s Mistake

Green shoots. 5.7% growth in the fourth quarter. Goldman Sachs distributes billions in bonuses. The...

The End of Sales Culture B.S.

Happy New Year, Gonzomongers! It’s 2009 and everyone is still taking stock on the damage and...

Retail Virtual Safe Deposit Boxes … Not So Fast

by Tripp Johnson  The cool evenings and mild daytime temperatures are quickly disappearing in the...

Account Retention

“I ain’t saying that the service in my bank is bad, but when I went in the other day and asked the...

The Bloody Battle for Checking Accounts

Hey Gonzo mongers, can you guess what Citibank, TCF and KeyBank have in common? They’ve all...

Are Banks Really ‘Business Partners’?

Banks often pride themselves on being the “partner” to commercial and small business customers....
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