Executive Roundtable: Channel Migration: Choreographing the Right Pace and Sequencing with Stephen Griffin, SVP, Retail Distribution & Sales/Staff Analytics, Regions Bank

As financial services organizations look to migrate customers to preferred lower cost channels, they face many challenges to ensure the transition happens smoothly. They need to think about the timing, the experience and the impact on internal and external stakeholders. Engage in a dialogue with experts around channel migration and hear about successes and lessons learned along the way.