Hear from the independent industry analysts, Cornerstone Advisors, and a customer engagement leader, Doxim, to walk away with actionable insights on:

· What foundational elements are required to make a customer experience initiative a success
· Key capabilities included into the 2019 wish list by banks and credit unions for their customer relationship management systems
· How innovative technology solutions can help accelerate change and remove friction from the customer journey
· How should decision makers approach their selection and purchasing decision process
· What ROI criteria should be included when evaluating technology vendors

At the end of the webinar, you will have a chance to ask questions to our speakers, as well as will have access to exclusive industry whitepapers and other related content.