Breaking the Conditioned-Response Habit in Your Vendor Relationships

More and more banks and credit unions are finding themselves dissatisfied with their card processors.

But is the problem really with failed vendor performance, or is a lack of accountability on both sides to blame?

Breaking the Conditioned-Response Habit in Your Vendor Relationships explores:

• What’s going on in the shifting card processor landscape (we name names);
• How banks and credit unions can put an end to common system selection myths; and
• Why a strong habit of two-way accountability is the best defense against a failed vendor relationship.