Branch Performance

We help institutions get the most out of their branch footprint in a constantly evolving landscape of technology and customer expectations.


The New Branch Model allows financial institutions to manage and optimize branch performance. The model leverages Cornerstone’s proprietary data which provides insights on branch productivity, earnings potential, and closure analysis with a detailed profit and loss overview for every location.

Competitive Advantage

Scorecards & Metrics

Proprietary scorecards at the individual branch level.     

Technology Expertise

Optimize frontline system strategy and navigate cross-channel customer interactions.


Delivery Standards

Implement best practices and deliver the financial institution’s ideal customer experience.


Staffing Models

Robust, scalable and targeted capacity planning.     

Branch Staff

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Meet the Team

Ryan Myers has nearly 20 years of experience in the financial services industry with an emphasis on strategic planning and

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As co-leader of Cornerstone Advisors’ Strategy and Execution Practice, Eric Weikart shows banks and credit unions how to use peer

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Ryan Brogan specializes in performance improvement and benchmarking at Cornerstone Advisors with a key focus in contact centers and lending.

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Ryan Rackley has negotiated more than 400 technology contracts for his clients. He brings an in-depth knowledge of all aspects

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Melissa Rogers specializes in performance and process improvement at Cornerstone Advisors. Melissa helps clients facilitate the discovery, evaluation and planning

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Jim Burson brings to his role as managing director in Cornerstone Advisors’ Channels practice a deep knowledge of the financial

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Vincent Hui brings to Cornerstone Advisors nearly 25 years of experience in the financial services industry, where he has served

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Thomas Milillo specializes in performance, process improvement, and lending at Cornerstone Advisors. Thomas helps clients achieve greater efficiency and profitability

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As a director in Cornerstone Advisors’ Strategy and Execution practice, Michael Rempel specializes in lending solutions and works on a

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