Cornerstone's I.T. Spending and Staffing Benchmarking helps institutions understand their technology spending and staffing levels vs. peers. Utilizing data from more than 100 banks and credit union participants in Cornerstone's benchmarking as well as recent data from client engagements, Cornerstone can create a Scorecard featuring spending and staffing metrics measured against a custom group of peer institutions including:
- Spending as a percentage of assets and as a percentage of non-interest expense in five categories:
- Core System
- Data Communications
- Electronic Delivery
- Infrastructure
- Strategic Systems
- I.T. Staffing efficiency metrics:
- Assets per I.T. FTE
- Total FTE per I.T. FTE
- Workstations per PC support FTE
- Servers per network support FTE
- Total FTE per help desk FTE
...and more
See example spending slides below.
