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Imaging and Workflow Automation

The huge volume of information growing throughout financial institutions on a daily basis makes them especially susceptible to ever-increasing regulatory oversight and enforcement pressures. How can organizations best deal with the risk and inefficiency associated with this massive repository?

Enter Cornerstone Advisors. Cornerstone understands that today’s financial services environment demands nothing less than maximum workforce efficiency, streamlined business processes and immediate access to accurate and secure information throughout the organization.

The Benefits to You

Cornerstone’s Imaging and Workflow Automation services are designed to improve your enterprise content management capabilities and turn cumbersome and diverse information repositories into dynamic sources of business insight. You’ll benefit through:

  • Improved sales and service collaboration across the organization
  • Lower operating costs and increased efficiency through reduction in manual labor associated with physical document storage and retrieval for critical business processes
  • Minimized time delays and errors resulting from movement of information and document handling across locations
  • Improved risk and compliance management, reduced retention and discovery expense, and significantly enhanced audit tracking capabilities
  • Streamlined, automated, load-balanced and managed fulfillment of front-office to back-office service requests
  • Improved overall quality assurance levels throughout your organization

The Cornerstone Differentiation

  • Highly Experienced Technology Team– The Cornerstone team includes experienced financial industry and technology professionals with certification in enterprise content management.
  • Vendor Knowledge – Cornerstone has an established reputation as the leading expert on the ECM vendor market, having conducted numerous ECM assessments, system selections and imaging and workflow automation engagements.
  • Strategic Approach and Tactical Execution – Cornerstone’s Imaging and Workflow Automation practice includes a team of both business strategy and financial service operations experts. Together, they bring a strategic enterprise view to your unique situation; an understanding of risk management and compliance requirements; and real-world, hands-on experience of what it takes to actually move information through point-of sale to back-office operations.

We’ve Done This Before

Here are just a few examples of work Cornerstone has performed in this area:

  • Southwest regional bank ($4 billion) – ECM system selection, installation oversight and best practice process definition and implementation for commercial loan workflow and back-file imaging
  • Michigan commercial bank ($3.5 billion) – ECM readiness assessment and development of organizational structure to support implementation of ECM throughout the entire organization, prioritizing high-value areas
  • West Coast private bank ($13 billion) – Enterprise-wide assessment of existing imaging system implementation including a regulatory and compliance review of workflow and document management processes and implementation recommendations for expansion of imaging and workflow automation throughout the bank
  • Southeast regional bank ($6 billion) – ECM system selection and implementation, development of organization and processes to support going-forward loan production and strategic back-file operations