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Human Resources and Training Community

Steve Williams

Steve Williams

Community Leader

Better human capital leads to stronger financial capital

Tightly staffed human resource and training groups have a big challenge ahead of them. It is clear that any successful bank in the future will pay careful attention to recruiting, developing, managing and retaining the very best talent. Our industry has changed so significantly that there is no longer a waiting pool of market talent that banks can tap into to execute their business plans. Most available employees do not understand the ins and outs of banking, and some of the “experienced” market talent is so entrenched in the old ways they threaten to hold back the bank’s strategic progress. The only way forward is to train and develop like never before and build a culture based upon performance management and employee engagement.

Participants in the The Cornerstone Report's Human Resource and Training Community will receive a clear review of how peer HR and training groups are staffed, as well as a comparison of external spending on outsourced payroll, benefits, HRIS, recruiting and training resources. We also help provide best practice information concerning how HR and training groups are meeting these new demands for heightened value and stronger process/self-service efficiencies.

We hope you join us in participating in this industry-leading resource for achieving high performance in your human resources operations.

HR and training have the opportunity to hold a stronger seat at the executive table in the next era of banking. These professionals have the opportunity to create operating cultures that take accountability, development and managing talent to new levels – levels that can help drive stronger financial value in the future. We hope you will join with us in the creation of this industry-leading resource for creating the HR and Training functions of the future.

Below are select metrics that will be collected for the survey and used, upon completion of the study, to benchmark your institution against median, 25th percentile and 75th percentile study findings.

Human Resources/Training
Annual external HR expenditures per bank FTE
Employee benefits expense as a % of salary expense
Bank headcount per payroll FTE
Bank headcount per training FTE
Average external training budget per employee

If you would like to learn more about participating in The Cornerstone Report study, send an email to Benchmarking.